Errors from Client proxy (BankID 2.1) (18xxx)
Code | Description/cause | Action/solution |
|---|---|---|
186A0 | Unspecified error from Client proxy. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-186A0 |
18768 | OK (will only be returned to Merchant, not shown to user). | N/A |
187CC | Redirection | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-187CC |
18830 | Bad Request. | Verify Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-18830 |
18833 | Forbidden. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18833 |
18834 | Not found. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18834 |
18894 | Internal server error. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18894 |
188F8 | Bad input. | Verify Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-188F8 |
188F9 | The encAuth received from client does not match the calculated one. | Verify Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-188F9 |
188FA | Invalid trace id. | Verify Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-188FA |
188FB | No documents to be signed. | Verify Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-188FB |
188FC | Error communicating with merchant. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-188FC |
188FD | TraceID not specified. | Verify Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-188FD |
188FE | TraceID already exists. | Verify Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-188FE |
188FF | Operation not supported. | Verify Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-188FF |
18900 | Empty merchant key. | Verify Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-18900 |
18901 | Empty merchant URL. | Verify Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-18901 |
18902 | Empty session ID. | Verify Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-18902 |
18905 | Document id not specified. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18905 |
18906 | Document page id not specified. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18906 |
18907 | Document parser error. Document validation message (will only be returned to Merchant, not shown to user). | Merchant should investigate. |
18908 | MimeType not supported. | Verify Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-18908 |
18909 | MimeType does not match document type. | Verify Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-18909 |
1890A | Document is not downloadable. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-1890A |
1890B | Unsupported encoding. Document validation message. | Merchant should investigate. |
1890C | Missing argument (e.g. operation, merchantKey, merchantURL etc.). | Verify Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-1890C |
1890D | Error building client response. | Verify Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-1890D |
1890E | Generic encryption/decryption error. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-1890E |
1890F | Decryption of request failed. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-1890F |
1895C | Could not convert PDF to BufferedImage. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-1895C |
1895D | Could not convert BufferedImage to PNG. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-1895D |
1895E | Could not decode HTML to Latin1. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-1895E |
1895F | Could not decode BIDXML to Latin1. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-1895F |
18960 | Could not split BIDXML to XML/XSLT. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18960 |
18961 | Could not decode txt document to Latin1. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18961 |
18962 | Could not convert PDF. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18962 |
189C0 | PE_BIMG_TO_PNG. | Logged performance event when converting a document. Available to merchant in cpReport, will not be displayed in the Web-client. |
189C1 | PE_PDF_TO_BIMG. | Logged performance event when converting a document. Available to merchant in cpReport, will not be displayed in the Web-client. |
189C2 | PE_PDF_VALIDATOR. | Logged performance event when converting a document. Available to merchant in cpReport, will not be displayed in the Web-client. |
189C3 | PE_HTML_WASHER. | Logged performance event when converting a document. Available to merchant in cpReport, will not be displayed in the Web-client. |
189C4 | PE_TXT_WASHER. | Logged performance event when converting a document. Available to merchant in cpReport, will not be displayed in the Web-client. |
189C5 | PE_XML_CONVERTER. | Logged performance event when converting a document. Available to merchant in cpReport, will not be displayed in the Web-client. |
189C6 | PE_REQUEST_DECRYPT. | Logged performance event when converting a document. Available to merchant in cpReport, will not be displayed in the Web-client. |
189C7 | PE_MERCHANT_REQUEST. | Logged performance event when converting a document. Available to merchant in cpReport, will not be displayed in the Web-client. |
189C8 | PE_DOCUMENT_PREPARATION. | Logged performance event when converting a document. Available to merchant in cpReport, will not be displayed in the Web-client. |
189C9 | PE_DOCUMENT_RESPONSE_CREATION. | Logged performance event when converting a document. Available to merchant in cpReport, will not be displayed in the Web-client. |
189CA | PE_INIT_SIGN_TOTAL. | Logged performance event when converting a document. Available to merchant in cpReport, will not be displayed in the Web-client. |
18A24 | Document validation message (will only be returned to Merchant, not shown to user). | N/A |
18A25 | Document validation message (will only be returned to Merchant, not shown to user). | N/A |
18A26 | Document validation message (will only be returned to Merchant, not shown to user). | N/A |
18A27 | Document validation message (will only be returned to Merchant, not shown to user). | N/A |
18A28 | PDF document is invalid. Document validation message (will only be returned to Merchant, not shown to user). | Merchant should investigate its PDF document generation. |
18A29 | The PDF Validator license is invalid. | Contact BankID support at Nets or the party hosting the Client proxy URL being used and refer to error code: BID-18A29 |
18A2A | Could not read PDF document. | Try again. Merchant should investigate its PDF document generation. If the error persists, contact BankID support at Nets and refer to error code: BID-18A2A |
18A2B | TXT with illegal elements detected. Document validation message (will only be returned to Merchant, not shown to user). | Merchant should investigate its TXT document generation. |
18A2C | HTML with illegal elements detected. Document validation message (will only be returned to Merchant, not shown to user). | Merchant should investigate its XML/HTML document generation. |
18A2D | HTML with illegal attributes detected Document validation message (will only be returned to Merchant, not shown to user). | Merchant should investigate its XML/HTML document generation. |
18A2E | Unsupported encoding. | Try again. Investigate Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID- |
18A2F | Invalid XML/BIDXML. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18A2F |
18A30 | Could not convert XML/XSLT to HTML. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18A30 |
18A88 | Document page not found. Client session may have expired. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18A88 |
18A89 | Data To Be Signed not found. Client session may have expired. | Try again. Merchant may increase clientSessionTimeout. Ask the user to finish signing without delay. If the error persists, contact BankID support at Nets and refer to error code: BID-18A89 |
18A8A | Document not found. Client session may have expired. | Try again. Merchant may increase clientSessionTimeout. Ask the user to finish signing without delay. If the error persists, contact BankID support at Nets and refer to error code: BID-18A8A |
18A8B | Cannot find session, timeout? | Try again. Merchant may increase clientSessionTimeout. Ask the user to finish signing without delay. If the error persists, contact BankID support at Nets and refer to error code: BID-18A8B |
18A8C | Could not store document page. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18A8C |
18A8D | Could not store document. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18A8D |
18A8E | Could not update document. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18A8E |
18A8F | Error connecting to merchant. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18A8F |
18A91 | XSLT requested file access. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18A991 |
18A92 | Failed to configure XML/XSL Transformer. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18A92 |
18A93 | Attempted accessing system property. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18A93 |
18A94 | A href contained JavaScript. | Try again. Investigate Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-18A94 |
18A95 | The CSS contained an URL. | Try again. Investigate Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-18A95 |
18A96 | HTML contained meta refresh. | Try again. Investigate Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-18A96 |
18A97 | HTML contained image with non-dataURI source. | Try again. Investigate Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-18A97 |
18A98 | Found tag(s) in document description. | Try again. Investigate Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-18A98 |
18A99 | Base64 decoding error. | Try again. Investigate Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-18A99 |
18A9A | Base64 encoding error. | Try again. Investigate Merchant implementation. If the error persists, contact BankID support at Nets and refer to error code: BID-18A9A |
18A9B | Failed to add security provider. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18A9B |
18A9C | Could not find requested security provider. | Try again. If the error persists, contact BankID support at Nets and refer to error code: BID-18A9C |